Myball Basketball offers returns on most items within 30 days of receipt of shipment. Please note that custom product orders are final and cannot be returned. Please follow these additional guidelines when making a return.

  • Item must be in new condition. Clothing must be unworn.

  • Item must be returned with all original packaging and accessories (includes box or plastic poly bag).

  • As long as you have the order number and label from your purchase, no receipt is necessary to process your return.

  • Return items to Myball Basketballs 441 Junction Crossing Dr Columbus, Ohio 43213

  • Once your return is processed, a refund is instantly requested and will show on your credit card statement within 3-5 business days.

  • If you shipped the item back to Myball Basketballs at your own expense, and the return is a result of a Myball Basketballs error, you will be refunded your shipping cost when we process the return. If the return is not due to a Myball Basketballs error, shipping will not be refunded.